guardian tales platform error 500

January 28, 2023, 2 Comments

Ways to Fix Guardian Tales Platform Error 500

How to Fix Guardian Tales Platform Error 500

We understand your frustration and we’re here to help! If you’re facing a Guardian Tales platform error 500 while trying to connect with the game, rest assured that you are not alone and we can help you out. Welcome to the world of Guardian Tales!

This fault can be a cause of serious trouble, leading to your game crashing or freezing and hampering your progress. It is a hindrance that needs to be dealt with quickly.

Not to worry, we’ll have you back gaming in no time. We’re here to ensure that you can get back to playing your favourite game ASAP.

Through this guide, we’ll help you resolve the issue so that you can once again enjoy playing Guardian Tales. Let’s get started!

What are the Causes Guardian Tales platform error 500? 

There are many potential causes for the error to occur such as an unstable network connection, an outdated game version, or even restrictive rules set by third-party firewalls. In any case, it is important to identify the source of the issue so that it can be addressed accordingly.

Slow Internet Connection

Slow internet speed is always the cause of these kinds of errors. The game simply cannot access enough bandwidth to run properly, resulting in a less than satisfactory gaming experience. Poor internet connection may be the cause of slow speeds and there are a number of variables that contribute to this. Some of these include:

  • Poor router positioning can lead to major issues with your gaming device if it is located far away. To get maximum benefit, make sure your router is close and able to offer a strong connection.
  • Network clogging is a common issue due to the presence of too many devices connected to a single network. This can cause hindrances in Internet access, making it slower and more difficult to use.
  • Viruses and malware are major threats to your device’s performance, as they can impede your internet connection speed. To keep your connection running optimally, it is important to regularly scan and remove any malicious programs.
  • Obsolete hardware can pose an issue when it comes to online gaming as they may be unable to cope with the demands. This can lead to a slow speed, which can drastically affect gameplay.

Outdated Version Of The Game

Game updates provide users with bug fixes and improved facilities that weren’t available in the former versions. This helps bring about a better gaming experience for users.

Developers are constantly redesigning the game to update it to the latest version. This can make an old version unable to run properly, resulting in errors occurring.

Third-Party Firewall

Installing a third-party firewall or antivirus can negatively affect your gaming experience as the security software may detect the game as malware and block it from running properly.

Even though using third-party firewalls or antivirus can provide you with additional protection, they can also drastically slow down data transmission rates and affect network performance. This could result in a less-than-desirable gaming experience.

Update Guardian Tales

You may have an outdated application that requires a quick fix. To ensure that you receive the right performance, take a few minutes to check what updates are available for the game and install them straight away. Once finished, restart your phone and try running the app again.

Clear the app cache

Malfunctions in an app are often the result of corrupted cache files. To prevent this, regular clearing of the game’s cache is essential.

How To Fix Guardian Tales Platform Error 500

How To Fix Guardian Tales Platform Error 500

Moving on, I will now provide you with the specifics of the 5 techniques to help resolve the issue.

  1. Restart Your Phone:

Don’t forget this method as it can be useful in many situations. If you’re experiencing any technical issues, try restarting your device before attempting any other solutions – this often works to fix a variety of glitches and problems.

  1. Check Internet Connection:

Before using the internet, it’s wise to double-check your connection. If via WiFi, make sure the link is active and there are no signal issues. For cellular data, turn on your network coverage to ensure an optimal experience. If you’re having issues with lag or random disconnects, it can help to restart your router. It will reset any connection issues that interfere with your game server connections and help restore normal function.

If you want to take your gaming experience to the next level, then these are some tips that may help:

  • Rebooting your router and modem is a great way to resolve temporary network issues. It can often help you get back online quickly and with minimal effort.
  • If your network is bogged down by numerous devices, it might be beneficial to disconnect a few of them and see if that improves the performance.
  • If you are still using an outdated router or modem, it might be time to upgrade to a more recent model that offers better features. This will help you to enjoy better performance and efficiency in the long run.
  1. Delete The Cache Files From The App:

Clearing the cache of the game should be your first step if you’re encountering any errors, as a corrupted cache file may be to blame. Here are the steps you need to follow to do this properly.

  • The first step is to go into your phone’s settings and then access the apps section.
  • Afterwards, select the option that reads ‘Show all apps’.
  • After that, you will see a list of options for finding Guardian Tales. When you locate the right one, click on it to continue.
  • You should go to the Storage and Cache section to continue with your process.
  • After that, press the Clear storage and Clear cache buttons to clear the data.
  • Once the process is finished, we strongly recommend restarting your mobile device to ensure that the error is fixed. We’re confident that these steps will effectively resolve the issue.
  1. Update the game to the latest version

It’s a good idea to keep your game regularly updated as outdated versions can lead to various issues like platform error 500. Updating the game helps to fix bugs and performance issues, while also providing additional facilities and features that make the gaming experience even better.

Update your Guardian Tales game from the Google Play Store or App Store occasionally to make sure you have the latest version. This will ensure that you are getting access to all the new features and content that come with any updates released.

  1. Reinstall The Guardian Tales App And Restart Your Device

If upgrading the game does not solve your issue, the best course of action would be to reinstall the game from scratch. This can help you deal with a range of issues on either Android or iOS platforms associated with the app.

How To Prevent This Error In the Future?

How To Prevent This Error In the Future?

To avoid this issue in the future, make sure you have a reliable internet connection, do regular updates for the game, and clear out your cache files from time to time. Doing these will minimize the chances of it happening again.

To ensure that this issue does not arise in the future, the best option is to take preventive measures:

  • To keep the game running smoothly, updating the app regularly is vital.
  • Additionally, you should also clear your cache frequently. This helps with performance and ensures a seamless gaming experience.
  • To ensure a smooth gameplay experience, make sure you have a reliable and fast internet connection while playing Guardian Tales.

Frequently Asked Questions

Q1. Is Guardian Tales F2P friendly?

Guardian Tales is totally free-to-play, that’s why it’s growing in popularity. The game has a truly adorable and funny narrative, as well as unique elements that make it exciting to play. All this combined makes it super enjoyable!

Q2. How do I fix platform errors in Guardian Tales?

To fix the platform error you’ve encountered with Guardian Tales, you can try any of these 5 options: 1. Rebooting your device, 2. Make sure your internet connection is stable, 3. Deleting the app’s cache files, 4. Updating the game, or 5. Reinstalling it all together.

Q3. Why can’t I log in to Guardian Tales? 

If you can’t get into Guardian Tales, try following these instructions to resolve the issue.

  • As your first step, you will need to launch the Settings page.
  • Afterwards, you should proceed to the Accounts and Sync section.
  • After doing so, you’ll have the option of enabling automatic data synchronization. This will enable your system to be updated and synchronized t with minimal effort from you.
  • It is now time to restart your device so that you can continue with all of your tasks.
  • To play the game, you must first log in to your Facebook account.
  • Afterwards, accept the cookies so you can start playing.

Q4. Is Guardian Tales Under Maintenance?

The Guardian Tales app had scheduled maintenance starting on 13 December 2022 to address potential bugs and boost its effectiveness.

Q5. Are Guardian Tales offline?

A reliable and strong internet connection is an absolute must for anyone who wants to experience this online game. Playing it offline is not possible, so make sure you have the best internet connection available before you dive in.


Dealing with Guardian Tales Platform Error 500 can be extremely annoying. Fortunately, there are a few basic steps that can be taken to try and fix the issue and get you back in the game.

Despite trying the above steps, if you still can’t find a solution, contacting the game’s customer service team would be the best option. They’re trained to assist and help you get back into the game quickly and without any hassle.


Write a Comment

Your email address will not be published. Required fields are marked *